Source:eMarketer. however they come into contact with your business. Ecommerce statistics can help you see the big picture by answering these questions and more. Ecommerce Statistic #7: 81 percent of consumers trust the advice of friends and family over businesses. Important E-Commerce Industry Statistics #1. Omnichannel is the next level up – and it’s the future of ecommerce. To learn how to capture the attention of consumers, read: How to Create a Killer Facebook Ad Design for Your Ecommerce Store, And to effectively build trust, check out: 9 Ways to Boost Sales by Making Your Store More Trustworthy. Learn more by reading: Omnichannel Explained: Why You Need It and 3 Killer Examples. To learn more, read: How to Harness the Awesome Power of Customer Relations. Strong relationships create trust. Amazon is the leading online retailer with a net revenue of $232.88 billion in 2018. India is currently the fastest growing ecommerce market. To do this, check out: Shopify’s Free Online Image Resizer. EU Statistics on electronicThis article focuses on the electronic commerce statistics in the European Union (EU) and is based on the results of the 2019 survey on 'ICT usage and e-commerce in enterprises'.E-commerce refers here to the trading of goods or services over computer networks such as the internet by methods specifically designed for the purpose of receiving or placing orders. Luckily for us, e-commerce is widely studied, so there’s a ton of research about it. In other words, ecommerce is slowly taking over. Ecommerce Statistic #13: Abandoned cart follow-up emails have an average open rate of 45 percent. There’s never been a better time to start an online store. Data from the US Department of Commerce shows that US ecommerce sales have been growing steadily for over a decade. Businesses that can create a seamless, personalized omnichannel experience for customers will own the future of commerce. According to mobile e-commerce stats, 2019 is the year of mobile commerce. To learn how check out: The Beginner’s Guide to Boosting Sales With Google Shopping Ads. For example, you might have a website, Facebook Shop, Instagram account, and an email list. This isn’t particularly surprising. Make the checkout process short, fast, and easy. Absolunet 10 Ecommerce Trends in 2019 found that social buying is on the rise. 59% of Millennials will go to Amazon first when online shopping. (, Around 55% of Gen Z users said that their clothing purchases were influenced by posts they saw on social media platforms. Plus, with tools like Shopify, it couldn’t be more simple to set up a website. Its goal is to measure the electric economy in particular and excludes companies with physical storefronts as long as they do not primarily fill e-commerce orders from their stores. Social Proof: What It Is and Why It’s Great for Marketing. There will be over 2 BILLION online customers by 2020. Around 21% of online shoppers decided to abandon their shopping cart because the process was too complicated. What’s more, even when you have relevant, accurate statistics, it can be difficult to quickly extract effective strategic insights. and many shoppers will use it to quickly compare prices. Provide shoppers with detailed and accurate product pages that answer any and every question shoppers may have. Customer Retention: 10 Tips to Keep Your Customers Coming Back, Think about it, people don’t actually trust businesses per se – they place their trust in the. 6 Vital Email Templates Every Online Business Should Steal, Omnichannel is the next level up – and it’s, Omnichannel allows you to optimize your communications with potential customers to nurture them through the. The problem? To learn more, read: How to Recover Abandoned Carts. To learn more, check out: Why Nobody Is Buying From Your Store – And What You Can Do About It and Help! This data predicts that by the end of 2020, global ecommerce sales will reach $4.2 trillion and make up 16% of total retail sales. Ecommerce Statistic #19: Younger people spend more time shopping online than older people. Worldwide ecommerce sales … Why Nobody Is Buying From Your Store – And What You Can Do About It, Help! In the US alone, ecommerce represents over 10% of retail sales and that number is expected to grow by nearly 15% each year! Statistics on " E-commerce in France " The most important statistics. To make things even more convenient, instead of trying to entice shoppers to visit your website, take your store to them. E-commerce shipments are online orders for manufactured products. Of course, not all personalization is … e-retail sales accounting for 14.1% of all retail sales, ecommerce continues to grow at a speedy rate. A 2018 Moody’s report calculated the U.S. online food retail business at roughly $20 Billion. Consistently seek to improve your website’s conversion rate. This site features recent and upcoming releases, information on methodology, and background papers. If these numbers make you … The Key Takeaway: Businesses without websites should set up an online store before they’re left in the dust. eMarketer estimates the 2019 US food and beverage e-commerce market at $19.89 billion. Shopping Cart eCommerce Statistics How Many eCommerce Sites Are There in 2020? The growth of ecommerce is out of this world! E-Commerce Industry 2020 View Trends, Analysis and Statistics. 37. According to mobile users statistics, there are 5.1 billion unique mobile users. According to US e-commerce statistics from Built With, there are more than 3.8 million such sites in the US, while the country’s top three e-commerce technologies are Shopify, Squarespace Commerce, and WooCommerce Checkout. But this could lead to shoppers abandoning their carts. This is a psychological phenomenon often referred to as “social proof.”. The Key Takeaway: Businesses that can create a seamless, personalized omnichannel experience for customers will own the future of commerce. UK eCommerce statistics have predicted that by 2020, the value of goods purchased online and picked up in retail locations across the country will increase by 78%. 68% of interviewed participants said that they check whether a product is available in a local brick-and-mortar shop. Avoid springing high fees on customers during the checkout process and consider offering free shipping. Oberlo uses cookies to provide necessary site functionality and improve your experience. eMarketer estimates the 2019 US food and beverage e-commerce market at $19.89 billion. Around 51% of online shoppers conduct purchases via their smartphones. 75% of interviewed participants said that they have purchased a product on Amazon. Complicated checkout processes and forcing customers to create accounts are also huge turnoffs. Source: eMarketer. And what’s coming in 2020? And ensure customer service representatives are easily accessible. This invaluable data is what will help you make strategic decisions that’ll help you grow your business even further. (. The results released based on these data collections are often called statistics. General Ecommerce Market Statistics. (Shopify Plus, 2019) Consumers spent $601.75 billion online with U.S. merchants in 2019, which is up 14.9% in 2018. For more help, read: How to Create a Great Product Page. Rely on our Market Intelligence platform to get the latest trends on the E-Commerce Industry and anticipate the future of the sector. In 2019, ecommerce was responsible for around $3.5 trillion in sales and is expected to hit $4.9 trillion by 2021. In 2017, ecommerce was responsible for $2.3 trillion in sales, which is expected to nearly double to $4.5 trillion by 2021. Done right, customers should look forward to purchasing from your business again in the future. And nowadays people will reach out through Facebook if they have questions. For this reason, the strategy requires organization and the integration of new technologies. Ecommerce Statistic #2: In 2020, ecommerce sales are expected to account for 15.5 percent of retail sales worldwide. MAY 24, 2018 — This report summarizes 2016 e-commerce statistics on shipments, sales and revenues from four sectors of the economy: manufacturing, wholesale, services and retail. One way to do this is to set up a Facebook Shop. So it’s likely that most of your customers will be accessing your website from a mobile device. Aside from measuring ROI (Return on investment), companies should also start measuring ROX (return on experience) and determine how an increase in customer satisfaction scales their businesses. E-Commerce Statistics and Market Data about E-commerce This page provides statistics, facts and market data related to electronic commerce (e-commerce). DigitalCommerce 360 made a survey on customer behaviour in 2019. 1. eMarketer’s Global Ecommerce Forecast 2019 Report forecasts that ecommerce will continue to grow at a steady rate around the globe with the Asia-Pacific region leading the ecommerce growth charts. Instagram is a powerhouse. Competitive prices and free shipping are the two most important factors for online shoppers when choosing a retailer during the holidays. The Key Takeaway: Harness the power of social proof to increase sales. Now, let’s jump to those mind-blowing statistics about mobile commerce. Online shoppers are more likely to abandon their shopping cart if businesses require them to make an account. The Key Takeaway: For the sake of customer retention, it’s vital you provide a fantastic mobile shopping experience. The E-Commerce Statistics (E-STATS) report is conducted by the United States Census Bureau to measure the value of goods and services sold online. (. After going through the entire checkout process, they’re confronted with a bunch of extra costs for shipping and taxes. In other words, the strength of ecommerce lies in its convenience. Experts predict that retail ecommerce sales will reach $4.13 trillion in 2020. Ecommerce Statistic #17: Users who have a negative experience on a mobile website are 62 percent less likely to purchase from that business in the future. Remember, the ability to research purchases is one of the key reasons people shop online instead of in-store. This makes sense when you consider the high level of buyer intent shoppers have when they add products to their cart. 2008-2009 were challenging years for retailers. The results released based on these data collections are often called statistics. By 2021, world’s m-commerce sales will make up for 53.9% of all e-commerce sales. Shopping Cart eCommerce Statistics How Many eCommerce Sites Are There in 2020? Social Media eCommerce Statistics. Customer-centric companies experience … I Have Lots of “Add to Carts” But No Conversions. Around 50% of participants said that the number one reason for abandonment during check out is the high costs. What’s more, this number is rising rapidly and is expected to hit a massive 2.14 billion people in 2021. Around 55% of them bought products from other marketplaces. The number of digital buyers worldwide is expected to reach 2.05 billion in 2020, accounting for a quarter of the world population. You might even want to consider raising your prices slightly and offer free shipping. Plus, you should make sure to view your website on many different types of device to ensure it looks great however shoppers access it. Ecommerce Statistic #11: 69 percent of shopping carts are abandoned. By 2020, the m-commerce sales from smartphones will see a growth of 31.5% and generate nearly $270 billion. Creating a robust economy requires an enormous amount of data, and we are the nation’s preeminent producer of public data. Most of them scroll down Instagram for inspiration. Capture shoppers attention by creating killer ad designs. One of the easiest and most effective ways is to decrease the size of the image files on your webpage. E-commerce platforms help to reduce product distribution, retrieval, and other costs, and increase digitization in the E-commerce sector. Whether you own an online store or are looking to launch a scalable small business, understanding how internet users shop is key to your business model strategy. This will instill trust and help shoppers with their research. Many of the statistics touted online can be at best outdated, and at worst wildly inaccurate. These statistics are available for the nation from 1998.. This can make a huge difference to your bottom line. Around 30% of interviewed participants said that if they like a product they would order it through social media platforms. The … This number was at 1.32 billion in 2014 and is estimated to reach 2.14 billion by 2021. Statistics show that unhappy customers can tarnish the reputation of businesses and that most customers find the customer experience one of the most important aspects of doing business with a company. But creating stunning …. The Asia-Pacific region is the fastest growing ecommerce region in the world. Total Retail Growth Rate Calculated by comparing U.S. Total Retail Sales values to the year before. E-commerce data were collected in four separate Census Bureau surveys. 10 Entrepreneur Statistics You Need to Know in 2020 [Infographic], 10 Mobile Usage Statistics Every Marketer Should Know in 2020 [Infographic], 10 Remote Work Statistics That You Need to Know in 2020 [Infographic]. Virtually every social media platform is a good platform for eCommerce activity and more are taking up the mantle. This strategy involves not only having multiple channels but integrating them seamlessly and tracking individual customer interactions across the channels. Make the checkout process short, fast, and easy. Roughly speaking, this means that only 1 in 34 website visitors actually buys something. Online shoppers make purchases via mobile more often than on PC. and optimizing your product pages to convince your visitors to decide to purchase from your store – and they want to! Thankfully, there are tons of ways you can do this. For example, you can engage in influencer marketing or display positive reviews and testimonials to build trust. What’s more, Statista forecasts that these figures will keep growing and reach 22% in 2023. How to Set Up a Facebook Shop: The Quickstart Guide for Beginners. Other decisive factors are free or discounted shipping, speed of delivery, and a broad range of products. To learn how check out: Customer Retention: 10 Tips to Keep Your Customers Coming Back. Others in the series include: While ecommerce is thriving in all corners of the world, savvy retailers need to stay up to date with the latest ecommerce stats and keep up with the latest trends in the industry. (Statista) #2. As many as 50% of B2B companies prefer blogging as a marketing strategy, while 40% look to sending email newsletters and creating social media content. For example, you can engage in. Statistics on " E-commerce in France " The most important statistics. Around 77% of interviewed participants said that they have ordered a purchase to a store for pickup. I Have Lots of “Add to Carts” But No Conversions. Build strong relationships with your customers and make hands-on customer service a priority. Please refer to the Latest Quarterly E-Commerce Report for revised time series data. Pay close attention to your website’s conversion rate and consistently work to increase it. Free shipping is the most important factor for consumers when choosing a retailer. E-commerce industry helps to build brand image of a company and increases visibility of products on a global scale. Get your products to appear in Google’s Shopping search results. Smartphones will account for 34% of all m-commerce sales in 2019. The data from We Are … Shopping cart abandonment is a big topic for ecommerce businesses. About the Report. Ecommerce Statistic #1: It’s estimated that there will be 2.05 billion global digital buyers in 2020. (, Ecommerce grow to reach almost a third of all UK retail sales in May and June 2020. Thankfully, these days, most website themes come optimized for mobile. Think about it, people don’t actually trust businesses per se – they place their trust in the people who run them. High shipping costs are the #1 reason for cart abandonment. Rely on our Market Intelligence platform to get the latest trends on the E-Commerce Industry and anticipate the future of the sector. or display positive reviews and testimonials to build trust. China’s market passed $1 trillion in value … This statistic clearly shows how ecommerce is becoming a more and more important part of global commerce. 1 in 4 companies is selling items via Facebook. The information and data we produce shape fiscal and monetary policy and operational decisions that improve the nation’s social and economic conditions. [5] Social Media Influence Social Media eCommerce Statistics. How E-Commerce Shipments, Sales, and Revenues Are Defined. This is great news for ecommerce businesses. The Key Takeaway: Make sure that your customer experience is built for convenience. © 2020 ECOMMERCEGUIDE.COM Disclaimer: We are a professional review site that occasionally receive compensation from the companies whose products we review. In fact, with an estimated global population of 7.7 billion people, that’s about 25 percent of the world’s population shopping online. Learn more about the impact. The number one reason why consumers decide to shop on a marketplace instead at a retailer is the price tag. Sure, it might be tempting to reduce your prices to entice customers to buy, and then increase your shipping fees to make up for it. What’s more, Instagram…, Thinking about getting in on the trend of video and live streaming for your business and not quite sure how and where t…, In a world dominated by visual content, a captivating video can help drive your brand’s success. Define a clear target market that you cater to. Online retailers that have at least one active social media account make 32% more sales than online retailers that don’t use social media platforms. The Key Takeaway: Ecommerce is expanding in every direction and becoming a more integral part of the consumer experience worldwide. The second-largest ecommerce market in the world is the U.S with $586.9 billion. Thankfully, there are numerous ways businesses can take advantage of social proof. Why You Desperately Need a Defined Target Market and Target Audience. One of the most obvious signs demonstrating the future of commerce’s place online is the fact that 13.7% of all global retail this year, according to e-commerce statistics, will occur on the web. In fact, the probability of a user bouncing off a mobile webpage increases by 32 percent when the page takes between one and three seconds to load (compared to pages that load in under one second). From 1,888 interviewed U.S online consumers, around 40% said that the reason why they didn’t make a purchase was because it wouldn’t arrive on time. Ecommerce Statistic #12: Unexpected extra cost is the number one reason shoppers abandon carts. The Global Consumer Survey Report 2019 suggests that investing in customer experience should be a priority to businesses. They’ve done their research and decided to purchase your product. Ecommerce Statistic #3: Nearly half of American small businesses do not have a website. It goes by many names — cross-border commerce, borderless business, international online retail. In it, you’ll learn 19 up-to-date ecommerce statistics and the best strategies to take advantage of them. Plus, many people already have existing accounts on large ecommerce marketplaces that they know and trust. 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