Only cranks manufactured in 2017 are potentially affected. When rider safety is compromised, we must take action. How to tell if your Sirrus crank is affected: The bike family name (i.e., “Sirrus” or “Sirrus X”) can be identified by looking at the top tube of your bike near the handlebars (see Fig. We anticipate having sufficient quantities to serve all riders globally by the end of March at the latest. EQ and Step-Through versions) and Sirrus X Comp Carbon. We have identified a very small number of Stout cranks with direct-mount chainrings (sold only with our MY18 Fuse Comp and Fatboy SE models) that may have been manufactured with an important dimension out of tolerance. We apologize for the inconvenience this will cause our customers, but it is critically important to us to do everything we can ensure that our bicycles are as safe and reliable. The safety and reliability of our products is a top priority for us. It’s a privilege to share our passion for bikes with you, and we are genuinely sorry we’ve let you down. Please note this pre-order is NOT necessary to be eligible for a new fork or the $75 gift from Specialized, but it will help us get you a fork as quickly as possible. The bikes recalled are from model year 2019: Sirrus Sport (including EQ and Step-Through versions) Sirrus X Comp Carbon; And from model year 2020: Sirrus 3.0; Sirrus 4.0; Sirrux X 3.0 It takes Sirrus’ DNA and tailors it for more rugged use. We are conducting a voluntary recall of these bikes so that we can reinstall the cranks correctly and make sure they are safe to ride. This quick home video explains some of the upgrades I have made to my Sirrus X Carbon over the last year. We equipped this Sirrus X with a 1x SRAM NX drivetrain to ensure reliable shifting and zero dropped chains, plus next-level comfort that follows our scientifically tested and ergonomically engineered Body Geometry components. Riders who've purchased these bikes will be our first priority for replacement, followed by our retailers. A prior recall also affected the Sirrus, as well as the Roubaix, Ruby and Diverge. We wish to apologize for this inconvenience and thank you for your patience. We will update you next week with next steps. Sirrus 4.0. Availability varies by region, but we encourage you to contact your retailer and we'll work with them to support you. Future Shock. We are working urgently to finalize the fix to this issue and obtain the required government approvals. 2020 MODEL // DUSTY … It features 700x38mm tires that let you explore the dirt when the time arises, a 1x11 drivetrain for ease of use, and you get rack/fender mounts. At Specialized, safety is our primary concern, and when safety is compromised for the rider, we need to take action. Comfortable and capable, it's the kind of bike that will inspire you to take on riding challenges you never thought possible. The bicycles were sold in 27 different colors. Thank you for being a Specialized customer. SIRRUS X 3.0. The recall affects the following Specialized Sirrus models: Sirrus Sport (incl. If you are still unsure whether your bike is affected, stop riding it and visit your nearest Authorized Specialized Retailer, or contact Specialized Rider Care. After careful examination, we've concluded that some model year 2018 Allez, Allez Elite, and Allez Sport model bikes may contain a manufacturing defect in the fork crown which potentially affects safety. €1,773.73. We have reported the matter to the U.S. Consumer Product Safety Commission (CPSC) and are working closely with them on a press release announcing the recall shortly. When this happens, the air cartridge may abruptly spring out of the stanchion tube causing a risk of injury to the rider. ️This bike was a limited edition, sold out long before the Pandemic, and had to be special ordered. Your retailer will help you identify whether your bike is affected and will obtain the replacement parts from Specialized. Whether you're commuting or setting off on an adventure, the Specialized Sirrus X Comp Carbon Disc Hybrid Bike is the perfect companion. Specialized Sirrus Expert Carbon Hybrid Bike 2020 Features. The products were sold between January 2016 through September 2018. My question about Specialized Sirrus X Comp Carbon 2020 Hybrid Bike Purple/Black is... Customers Also bought. Consumers can determine if their bicycle is part of the recall if "Sirrus" or "Sirrus X" is written on the top tube and the model name (e.g. Comfortable, capable, confidence inspiringâ and how could we forget fun? *While this frame platform was designed from the ground up for all riders, some of the models feature gender-specific touchpoints. The Sirrus X is a dialed option when it’s time to get onto the dirt. "3.0") is written on the seatstay of the bicycle. Based upon reports from the field, the steerer tube collar on select Roubaix, Ruby, Diverge, and Sirrus bicycles may be susceptible to stress corrosion cracking. We appreciate your cooperation with this update. You cannot find/buy this bike anywhere. We initiated a voluntary report with the Consumer Product Safety Commission (“CPSC”) and are working closely with them on a press release announcing the recall shortly. Specialized Sirrus X Comp Carbon Specialized. Watch my my initial kitchen review... https://www.youtube.com/watch?v=u86Kv0BcqYQ Still my number one bike, still as engaging and enjoyable to ride as ever! Riders should stop using the affected bicycles immediately and return them to their nearest authorised Specialized retailer for a free re-installation of the cranks. Your retailer will be contacting you via email to provide further detail on the recall and the replacement program. We have been working on a safety improvement that needs to be made to your current Venge ViAS. And when we begin to deliver replacement forks, we will promptly notify all concerned. All carbon and 1x drivetrain. At Specialized, our riders come first. This was in relation to a steerer tube issue that … £1,599.99. It has the Future Shock stem and I’m getting the CG-R carbon seatpost at the same time. All Road Bikes are delivered free to the UK mainland, 365 day returns & Price Match. Please email [email protected] or call directly at (800) 722-4423 if you have any questions. This recall involves the 2019-2020 model year Sirrus, Sirrus X and Sirrus Sport bicycles. “3.0”) is written on the seatstay of the bicycle. £32.00. The FACT 9r carbon fiber frame is engineered and designed with our Fitness Geometry, so you'll be able to ride more efficiently and comfortably, no matter the distance.Meanwhile, clearance for 700x38mm tires and the all-new Future Shock "suspension" system at the cockpit delivers a revolutionary degree of comfort and control. On behalf of the Global Rider Care team, thank you for riding Specialized. For questions, please contact Specialized Rider Care at (877) 808-8154. OUR PRICE £699.00 SIRRUS X 3.0. We will continue to provide weekly progress updates on this page, so please check back with us here next week. 2019 Specialized Replacement CO2 Canisters for … We have identified a potential problem with an Ö hlins branded RXF36 Air and RXF34 Air suspension forks sold as aftermarket equipment and as original equipment on some Specialized-branded Enduro, Stumpjumper, Fuse, and Levo mountain bicycles. When you sign up for a new fork, we will offer you a credit of $75 to use on Specialized merchandise at your local retailer. This product is no longer available. How to tell if your Sirrus crank is affected:The bike family name (i.e., “Sirrus” or “Sirrus X”) can be identified by looking at the top tube of your bike near the handlebars (see Fig. Jon Goulet, Director of Global Quality and Rider Care. As we work with Öhlins towards a safe and compliant permanent fix, we're committed to using all of our resources to keep you riding. Specialized Sirrus X 5.0 2020 Carbon Adventure Hybrid Bike Sirrus X, born from it's pavement partner Sirrus, is your ticket to riding more. Sirrus X 5.0. Let me know what you think in the comments belowDon't forget to subscribe!! Specialized Sirrus X Comp Carbon - Nearly New - L 2020 - Hybrid Sports Bike. Starting today, we will begin delivery of forks to your retailer, who will install the new fork on your bike at no cost to you. Prices Subject to change without notice. They were sold at authorized Specialized retailers nationwide and online from September 2018 to June 2020 for $850-$1,700. The recalled 2020 models are the Sirrus 3.0, 4.0, X3.0, X4.0, and X5.0. By this letter, we are announcing a voluntary recall of affected cranks, which have a serial code beginning with “17” embossed on the inside of either crankarm. Frame - Specialized FACT 9r carbon, Fitness Geometry Specialized Sirrus X Comp Carbon 2020 Hybrid Bike Black. Jon Goulet Director, Global Quality and Rider Care. Look at the side of your bike where the gears are (right side when sitting on the bike) and locate the model name on the tube that goes from the rear wheel up towards your saddle.Figures 3 and 4 are pictures of a two-piece slotted crank, which is the type of crank affected. Without giving a physics lecture, we found that is improves smoothness, speed, and comfort in one fell swoop. Check Store Stock. In most cases, we will have you back riding within 48 hours of retailer contact. The stop-ride notice affects the following Specialized Sirrus models: Sirrus Sport (incl. Learn more. The Sirrus X isn’t your "normal" fitness bike. We started with a high quality FACT 9r carbon fibre construction that's lightweight and extremely responsive, not only making the Sirrus a better climber, but also making it easier to carry up the stairs … The bikes were sold at Authorized Specialized retailers nationwide and online from … The Sirrus X isn’t your "normal" fitness bike. Derailleur Hanger for Many 2015+ Disc Road Bikes 2021 Sirrus 4.0 2021 Sirrus 6.0 2021 Sirrus X 4.0 2021 Sirrus X 5.0 2020 CruX Elite 2020 CruX Expert 2020 S-Works CruX 2020 S-Works CruX Frameset 2020 Diverge X1 2020 Diverge Comp 2020 Diverge E5 2020 Diverge Comp E5 2020 Diverge Elite E5 2020 Diverge Expert 2020 Diverge Pro 2020 Diverge Sport 2020 S-Works Diverge - SRAM eTap AXS 2020 S … At that time we should be able to provide specific details to you and your retailer to get you a new fork. Priority will be given to riders who have signed up in advance at their retailer. It features 700x38mm tires that let you explore the dirt when the time arises, a 1x11 drivetrain for ease of use, and you get rack/fender mounts. We are genuinely sorry to have to ask you to pause. Thank you for your patience as we've worked to address the safety concern relating to Model Year 2018 Allez (Base), Allez Sport, and Allez Elite forks. Thanks for your understanding, and we sincerely apologize for the trouble. Or as low as £55.35 per month View your options .. Seen it cheaper elsewhere? Whenever something happens that may compromise your safety, we take immediate action. Specialized said these were not initially installed correctly. We assure you that getting you, the rider, back on your bike is our highest priority, and that we're working day and night to make this happen as quickly as possible. Bigger tire clearance for 38mm tires, a super smooth one-by drivetrain, plenty of mounts for racks and fenders—it’s more than just a solid commuter on the road. Affected Bike Models2019Sirrus Sport (incl. Customers are asked to bring their bikes in for service if they are riding any of the following iterations of the Specialized Sirrus: 2019 Sirrus Sport (incl. This is a price list for all 2020 Specialized Bicycles many of which we do stock at The Bicycle Link. The lightweight FACT carbon fiber fork provides a smooth, responsive ride, while the Plug + Play fender mounts give you the option to install rain-fighting fenders. £42.00. We ask that you bring your bike to our shop so we can install the replacement rear derailleur hanger. 2020 MODEL // BLACK / STORM GREY / SATIN BLACK REFLECTIVE. MEET SIRRUS X. The Sirrus X Comp Carbon is far from your "normal" fitness bike. Thanks again for your patience, and thanks for riding Specialized. Pending regulatory approval, we expect being able to replace forks beginning in early February. We developed this technology in partnership with McLaren Applied Technologies, and the result of this relationship are a host of drastic performance improvements, namely in the vertical compliance department. As we progress, we'll provide regular updates to you on Specialized.com. Please note that other Öhlins Forks, such as the RXF 36 Coil forks, are unaffected by this notice. 1). We realize that you bought your bike expecting to actually ride it, and this issue is disrupting your trips, races, and rides with friends. ️Price is … We started with a high-quality FACT 9r carbon fiber construction that's lightweight and extremely responsive, not … During this chaotic time in the world, the bike has been an outlet for so many of us. Body Geometry Pedal Axle Extenders Recall, Aerobar Extension Mounting Hardware Recall, 2012-13 Tarmac SL4, CruX, Secteur Disc forks, Specialized MY 2008 and 2009 Globe Bicycles with Kinesis Aluminum Forks Equipped with Aluminum Alloy Steerers, 2011 Sirrus/Vita/Tricross Carbon fork recall, 2010 26" Epic & Era with Alloy Seat Stays, Bicycles with SW (S-Works) Carbon Stem with Magnesium Faceplate, Handlebar stems on some Allez and Sequoia bicycles, Bicycle chains on some 1998 model year bikes, 1994 Rockhopper, 1995 Stumpjumper: Brake, Handlebar, Fork, Polygon and Delta Seat posts on some bicycles, Future Shock FS Suspension Forks sold from 9/91 to 11/93. If you have not done so already, we invite you to contact your retailer and provide your bike details and contact information so that we can prioritize your replacement. ️Same bike as the New Sirrus X 5.0 that cost over 2k with tax. Sirrus X 4.0. It should be in plain sight when you sit in the saddle. When that happens, it may result in a sudden loss of steering control while riding. New (never used), ️What a Beautiful Bike! Even though, to our knowledge, no one has been injured and no regulatory agency has brought this to our attention. Please read Specialized’s notice below. 2019 Specialized Stormproof Medium Seat Pack in Black. Please stop riding your bicycle immediately and visit your local Authorized Specialized Retailer to have a new steerer tube collar installed, at no cost to you. We don't have any updates on the impending Öhlins RXF Air Forks at this time, but we assure you that our teams are continuing to work with government agencies to make progress on an approval. For questions, please contact Specialized Rider Care at (877) 808-8154. The Sirrus X is a dialed option when it’s time to get onto the dirt. US: English; Change region; Sign in; shop You may contact your Specialized Retailer to book a service appointment. Thanks again for your patience. 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